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Help

Updated: 28 September 2026

Provisional content, to be reviewed by a lawyer before the apps are published.

Answers to the questions we're asked most. Can't find yours? Write to us from the app, under "Help".

1.Getting started

Install 4coach Pro from Google Play or the App Store, then sign in with your phone number: a code arrives by SMS. Choose your trade; your starting indicators are ready.

Add a client by phone number. If they already use 4coach with another professional, they'll be linked to you without you seeing their other spaces, and they'll have to accept the link.

2.Working offline

Everything you enter is first saved on your phone. The app sends it on its own as soon as the network is back; the sync status is shown at the top of the screen.

Don't uninstall the app while sessions are still "waiting to sync".

3.Subscription

You subscribe and cancel in the app, through your store. When you move to a lower plan, nothing is deleted: only entries beyond the limits are blocked.

When a subscription ends, your space goes back to the Free plan: your history remains viewable, entries beyond the Free limits are blocked, the showcase page is turned off; a copy of your data is provided on request to support.

4.Your clients

Your clients install the free 4coach app. A parent can follow their children from their own account; children have no access.